Frequently Asked Questions
General
Monday - Saturday 10am - 6pm
Sunday - Closed
Please come visit us in Downtown Franklin, Tennessee.
Head Springs Depot
547 Mount Hope Street
Franklin, TN 37064
Monday - Saturday 10am - 6pm
Sunday - Closed
Call or Text Customer Service: 615-671-4021
Email Customer Service: customercare@headspringsdepot.com
Orders and Service
Yes. For questions about your order, please call our warehouse at 615-671-4021 or email us at customercare@headspringsdepot.com
Major credit cards:
Visa
American ExpressMaster Card
Cash
Debit
Check
Financing options:
0% Financing Options with Synchrony Bank and Snap Financial, Affirm.
Yes - Call or Text Customer Service: 615-671-4021
Email Customer Service: customercare@headspringsdepot.com
Call the store or email customer care.
Call Customer Service: 615-671-4021
Email Customer Service: customercare@headspringsdepot.com
Head Springs Depot
547 Mount Hope Street
Franklin, TN 37064
Monday - Saturday 10am - 6pm
Sunday - Closed
Call or Text Customer Service: 615-671-4021
Email Customer Service: customercare@headspringsdepot.com
Yes, we need to know the size of your room and / or the size of the piece of furniture you need to be sure it fits in your space.
Please complete the Design Consultation Form.
When making a purchase, you are responsible for picking the furniture for your space and making sure it fits prior to purchase.
Yes, our everyday low prices are consistent now matter how you choose to shop with us.
Yes we have an interior design partnership program. Please email us for more information at customercare@headspringsdepot.com. For high volume inquiries please contact us for more info .
We are excited to offer this feature very soon!
We offer a lot of custom options for home furnishings, wood furniture, customer upholstery. Let's setup an appointment to discuss what you are looking for.
Yes, we have several fabric swatches available in store.
Product dimensions are listed on each product page on the website. If they are not, please contact us and we will be glad to provide that information for you.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.
